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Shipping Policy
Country Tracked Express Shipping
United States 4-7 Business Days
Western Europe 4-7 Business Days
United Kingdom 4-7 Business Days
Canada 4-7 Business Days
Australia & New Zealand 4-7 Business Days
Rest of the World 4-15 Business Days
*Shipping times are subject to stock availability and exclude clearance/customs delays*
Please direct any shipping related inquiries to support@silkskinstore.com.
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Handling
All orders will be dispatched from our warehouse within 2 business days, during peak periods this can increase to within 4 business days. SilkSkin is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability. Shipping to P.O BOX sometimes may have a longer delivery time of up to 15 days.
We are not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. SilkSkin will help as much as possible to trace a missing parcel. SilkSkin is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.
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Local Destination Tax & Duties
SilkSkin has no control over any customs or import duties that could be charged when the order reaches the destination country. These charges can cause delays and the customer will be liable to pay for them. SilkSkin advises the customer to check with the local customs agency before placing the order.